OTM has been providing AMS services since its inception (right from year 2007) for its clients across Americas, Europe and APAC.
All our OTM employees are well versed with the ITIL fundamentals and concepts and their associated processes. With OTMs unique / right blend of onsite and offshore, we are able to reduce the overall IT costs to its customers. Performing Root Cause Analysis, application of Lean and Six Sigma concepts at work is something that our team uses day-in and day-out. Our aim is to eliminate the issues / incidents and thus by reducing the overall IT operating costs. Our proven AMS Governance has brought us many accolades to our team(s) across the areas.